MELBOURNE, Fla., June 6, 2001 - Harris Corporation (NYSE:HRS), a leading supplier of telecommunications network management solutions - along with team members MetaSolv Software, Inc. and Telesoft - today introduced the first fully automated communications and cost accounting system specifically designed for the business enterprise customer. The new Enterprise Solution will help businesses to reduce costs by efficiently managing their voice and data operations while confirming the accuracy of service provider billing and circuit reconciliation.
The Enterprise Solution seamlessly blends Harris’ proven NetBoss™ communications management platform with MetaSolv’s MetaSolv Solution™ OSS (Operational Support System) and Telesoft’s TelMaster™ software. The combined offering features a highly scalable and flexible management system capable of addressing an enterprise’s voice and data network management.
“Enterprise customers today have very complex, changing communications networks, with varied equipment, protocols and services,” said Frank Bourne, vice president of marketing and technology for Harris Corporation’s Network Support Division. “This is the first solution that allows enterprise customers to proactively manage the costly issues associated with enterprise communications while simultaneously improving quality and timeliness of services.”
Operational costs are further reduced through the system’s ability to automatically add, change, and delete communications services through a single point of entry. For example, customers using the Enterprise Solution can easily activate telephone, cell phone, pager and e-mail services for a new employee with a single order. In addition, the system automatically analyzes an employee’s cell phone usage to determine if the most cost-effective service plan is being utilized. By automating all functions, the Enterprise Solution also reduces costly errors resulting from manual data input.
Features of the integrated Enterprise Solution include: order management, network inventory, workflow, trouble management, service activation, electronic bonding, enterprise application integration, billing mediation, billing, account management, and circuit reconciliation. “Efficiently managing communications capacity is a key factor in reducing communications operating budgets,” said Bourne. “We believe that the typical enterprise customer will be able to significantly reduce costs using the Enterprise Solution.”
MetaSolv, Inc. (Nasdaq:MSLV), headquartered in Plano, Texas, was founded in 1992. MetaSolve, through its wholly owned subsidiary, MetaSolv Software, Inc., is the leading provider of order management and service fulfillment solutions for next-generation communications providers. The MetaSolve Solution™ integrates a communications provider’s business from network planning and engineering to operations and customer care. With the MetaSolv Solution, communications providers can quickly and efficiently respond to market demand, optimize their service fulfillment processes and build stronger relationships with their customers. MetaSolv has regional offices in Atlanta, Chicago, Denver, McLean, VA, London, Nice, France and Rio de Janeiro. MetaSolv’s web site is www.metasolv.com.
Telesoft Corp. is a nationally recognized provider of billing and customer care solutions for educational institutions, corporations and government agencies. Telesoft’s products and services give telecommunications managers the most sophisticated tools available to control communications costs, provide bill back services, and manage facilities and hardware inventories. Additional information about Telesoft may be found at http://www.telesoft.com/.
The NetBoss platform is provided by Harris’ Network Support Division (NSD), which delivers solutions to public and private communications service providers around the world. NSD’s solutions focus on the needs of operations, maintenance, and installation professionals in deregulated telecommunications markets worldwide, by providing next level line test and network management systems, as well as test sets and tools.
Harris Corporation is an international communications equipment company focused on providing product, system and service solutions that take its customers to the next level. The company provides a wide range of products and services for wireless, broadcast, network support, and government markets. Harris has sales and service facilities in more than 90 countries. Additional information about Harris Corporation is available at www.harris.com.
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For additional information contact Harris Corporation at email@example.com.